We don't need your API
We know an integration can mean a whole certification on your side. This is not an integration: it's a link in an email. You open it, you answer, done. No account, no password and nothing to install.
Your chargers are already on the map. Now you have a voice too.
When several drivers report a problem at one of your chargers, we email you and you can respond. Your answer shows up in the app, under your name, and drivers see it when they open that charger.
No integration required.
You find out before your customer does
The alert goes out the same day the issue starts showing on the map, grouped: one email with all your affected chargers, not one per charger.
Saying "it works" erases nobody
When you confirm a charger is fine, we don't pin your version on top of everyone else: we hand the status back to the official source and to what drivers report. If you say it's under repair, that is shown as is, with your note.
It stays on record
Every change is logged with its date and time. It's useful for you and for us: it's the proof that you were notified and of what you answered.
Your answer, on the charger's page.
VelociCharge: under repair
The part is on order, service by Friday.
2 h ago
A broken charger with no explanation is a bad review. A broken charger with this card is a network that responds.
A portal for your team, whenever you want it.
The link in the email settles today's alert. If you want more, there's a portal with an account at voltiway.com/operador: your team signs in with their email, sees only your network, keeps each charger's details —connectors, power, hours, price and pin—, adds new ones, answers alerts and talks to us through support. Two-step verification can be turned on.
- Nothing gets deleted: "removing" a charger marks it as closed, and its history stays.
- Every change records who made it and how it was before. You can look it up yourself.
- What your network edits overrides our automatic data. We won't step on it.
What we need from you.
- An inventory of your chargers. The same spreadsheet or feed you already keep for Google Maps works: name, address or coordinates, connectors and power.
- A contact email for the network. That is where the alerts arrive and where the link goes.
We verify by hand that the email is yours before granting any access, and we write down how we checked. It's the only authentication the system has, so we take it seriously.
Questions from your technical team?
We have a one-page sheet with where the data lives, what encryption we use, which audits we have passed and —also— what we don't have. Ask us for it and we'll send it over.
Let's talk
Write to usPublishing your network on the map is free. Always.
Write to us and we'll tell you in two emails how your network looks in the app.